Hepburn Shire Case Study Power Platform Development Support

Power Platform Development support and governance implementation for secure transformation and consistent application lifecycle management processes.

Power Platform Consulting

Challenge

Hepburn Shire Council required a robust and efficient solution to manage councillor requests across multiple teams. The challenge was twofold:

  • Rapid Delivery: The system needed to be developed, tested, and deployed under a tight timeline to meet internal deadlines.

  • Governance and Lifecycle Management: Beyond the initial build, the Council sought to improve its Power Platform governance and application lifecycle management to ensure long-term sustainability and control.

Solution

365 Enablers partnered with Hepburn Shire Council to deliver a tailored Councillor Request Management System using Microsoft’s Power Platform. The engagement included:

  • Rapid Development: Delivered the core system within 3 days, including testing and deployment.

  • Documentation and Support: Provided comprehensive system documentation, handover, and early life support to ensure smooth adoption.

  • Governance Setup: Conducted a Power Platform review and environment setup to strengthen governance and lifecycle practices.

A workspace with a MacBook Pro laptop open to a Zoom video call, a tablet showing YouTube videos, a smartwatch, a smartphone with a cracked screen, a black speaker, and a desk lamp on a wooden desk.
A person wearing a plaid shirt is gesturing with his hands while sitting at a conference table with an open notebook, a smartphone, and a laptop displaying colorful diagrams. Another person in a gray blazer is sitting in the background, working on her laptop.

Outcomes

This collaboration empowered Hepburn Shire Council with a scalable, well-governed solution that enhances transparency and responsiveness in managing councillor requests.

As part of the Councillor Request System rollout, Hepburn Shire Council adopted a structured Power Platform governance framework that included Data Loss Prevention (DLP) policies to control which systems could and could not be connected. This ensured sensitive data remained protected while enabling secure integrations.

The establishment of dedicated development, testing, and production environments provided a clear separation of duties and reduced risk, allowing internal teams to confidently build, validate, and deploy solutions. This governance model has empowered Hepburn to drive secure, scalable digital transformation in-house.

A person working on a laptop, with an external monitor displaying code and two tablets showing colorful abstract designs, in a dimly lit workspace.

Client Testimonal

“

We collaborated with 365 Enablers to facilitate the completion of several Power Platform development projects under a tight deadline. Sam's expertise and commitment guaranteed that each project achieved a swift, high-quality result for each of our teams involved.

Additionally, 365 Enablers have played a crucial role in enhancing our Power Platform governance and application lifecycle management, enabling us to exercise better control and oversight over our applications.

We strongly recommend 365 Enablers for anyone aiming to elevate their development processes and governance through the Power Platform.

Chris Whyte

Manager Technology and Transformation

Hepburn Shire Council

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